Insights from the claims front line
Company news, industry perspective, and practical guidance from BSA Claims Solutions.
Your catastrophe response capability for 2026 isn’t built during the 72 hours before a storm hits—it’s developed through year-round preparation. You’ll need
The rise of AI-generated fraud is fundamentally reshaping claims investigation. Fraudsters now utilize synthetic media, voice impersonation, and document forgery to fabricate
Social inflation is driving up your claim costs through a widening gap between economic inflation and actual insurance payouts. You’re facing changing
Understanding the critical decision points that determine optimal adjuster deployment for insurance carriers The decision to deploy a field adjuster versus handling
You’ll need a detailed catastrophe response playbook that integrates historical risk analysis, pre-season strategic planning, and substantial technology infrastructure. Focus on establishing
Even the most well-managed insurance carriers face a persistent challenge that quietly erodes profitability: claims leakage. Industry research consistently shows that carriers
Picture this: it’s 3 AM, and while most people are sleeping, Hurricane Milton is bearing down on Florida’s coast. Somewhere in the
