Not every claim needs the same claims process
Some claims require field inspections, extensive investigation, or specialized handling. Others can be resolved efficiently through a structured desk-adjusting workflow.
Supported by BSA’s Jacksonville Claims Center, Fast Track Claims Adjusting Services help carriers manage designated lower-complexity claims through experienced desk adjusters, structured workflows, and disciplined claims administration. The goal is simple: resolve appropriate claims efficiently while maintaining claims expertise, documentation quality, and carrier confidence in the process.
As a TPA and independent adjusting firm, BSA works within each carrier’s existing claims processes, authority structures, and service expectations while providing the consistency and oversight carriers rely on.
Efficiency should never come at the expense of sound claims handling.
Fast Track is designed to help carriers move appropriate claims efficiently while maintaining experienced claims judgment and consistent claim handling. When a claim develops beyond the intended Fast Track path, BSA identifies the exception and escalates the file according to carrier requirements, helping ensure more complex losses receive the additional attention they require.
Fast Track programs can be tailored around carrier-specific workflows, documentation standards, authority structures, and performance expectations. Services include:
Resolved through a Citizens Fast Track program during Hurricane Ian in just three weeks.
Deployed during catastrophe response operations to support surge claim volume.
Proven Fast Track workflows supporting both routine claim inventories and catastrophe environments.
Operational hub supporting Fast Track workflows, claims administration, and file review.
Ongoing field and desk adjusting support across property, liability, flood, and specialty claim programs.
Scalable catastrophe deployment and claims administration for large-scale events.
NFIP, WYO, and private flood program expertise.
Complex commercial property and business interruption losses.
Whether managing daily claim volume, reducing backlog inventories, or preparing for catastrophe-related surges, BSA’s Fast Track Claims Adjusting Services provide carriers with an efficient and scalable solution for designated claims. The result is faster claim movement, consistent claim handling, and greater operational flexibility. BSA’s operations are supported by SOC 2 Type II audited controls to help safeguard sensitive claims information.
Experience the BSA difference where AI-powered accuracy meets human expertise. Contact us today to learn how our technology-enhanced approach delivers the speed, accuracy, and exceptional customer service your policyholders deserve and your business demands.
Lightning-fast AI-powered processing
AI-verified quality assurance
Exceptional human expertise
