Technology that supports better claim outcomes
Technology is most valuable when it helps carriers make better decisions. BSA Claims Solutions integrates workflow automation, policyholder collaboration tools, property intelligence technologies, and data-driven claim routing into its claims operations to help improve efficiency, reduce cycle time, and support more effective claim outcomes.
Not every claim should be handled the same way.
BSA Claims Solutions utilizes client-specific assignment routing rules that evaluate claim characteristics such as severity, cause of loss, representation status, prior losses, SIU indicators, and other carrier-defined requirements. This workflow-driven approach helps align every claim with the handling strategy best suited to the assignment.
Technology supports workflow assignment decisions.
Claims are aligned with the appropriate resources sooner.
Workflows support consistent claim handling across changing claim environments.
Efficient claims handling depends on communication, collaboration, and access to information. BSA Claims Solutions utilizes technologies that help policyholders and adjusters work together throughout the claims process while supporting efficient documentation and claim resolution.
Supports collaboration throughout the claims process.
BSAi™, our proprietary claims intelligence platform designed to support better claim outcomes
Improves information sharing throughout the claim lifecycle.
Access to accurate property information is critical to effective claim evaluation. BSA Claims Solutions leverages technologies that provide measurements, imagery, and property intelligence to support informed claim decisions across daily and catastrophe environments.
Property measurements and roof intelligence.
Pre- and post-event catastrophe imagery.
Better access to property conditions and exposure information.
The most effective technology puts better information and better tools in the hands of experienced professionals.
BSA combines intelligent workflows, modern claims technology, and experienced adjusters to help carriers manage claims efficiently while maintaining quality, oversight, and informed decision-making.
Experienced professionals remain at the center of every claim decision.
Technology supports consistency, accountability, and quality control.
People, processes, and technology work together to support effective claim resolution.
Modern claims operations require more than technology alone. BSA Claims Solutions combines intelligent workflows, policyholder collaboration technology, property intelligence tools, and experienced claims professionals to help carriers improve efficiency, maintain quality, and navigate today’s evolving claims environment with confidence.
