When you bring on a new TPA, the first 30 days reveal everything. You’ll quickly see whether this partnership will strengthen your claims operation or create costly headaches down the road. The onboarding period isn’t just administrative paperwork. It’s where accountability gets established and performance standards get tested. What you
If you’ve ever confused an independent adjusting firm with a public adjuster, you’re not alone. The two sound similar, but they serve completely opposite masters. That distinction shapes everything, from who controls the claim narrative to how money moves. Understanding the difference protects your interests as a carrier vetting vendors.
If you’re managing commercial claims in Florida, you’ve likely noticed that jury awards are climbing well beyond what’s typical elsewhere. Nuclear verdicts aren’t random outliers anymore. They’re becoming a predictable outcome shaped by specific, identifiable forces. Understanding what’s driving this trend isn’t just academic; it directly affects how you price
When you’re selecting a third-party administrator, compliance certifications aren’t optional extras. They’re your first line of defense. SOC 2 and SSAE 18 tell you exactly how seriously a TPA takes data security and operational controls. Skip this step, and you’re exposing your organization to risks that can surface at the
When a catastrophe strikes, property claims flood in fast, but business interruption claims are where the real complexity begins. Unlike property damage, BI claims require you to quantify what didn’t happen: lost revenue, suspended operations, and cascading operational impacts that aren’t visible in debris or structural damage. Your adjusters can’t
Florida’s 2023 legislative reforms didn’t eliminate assignment of benefits. They restructured how it functions and, more importantly, how disputes around it get resolved. The changes tightened AOB contract changes by requiring clearer disclosures, rescission windows, and direct insurer notification. Consumer protection laws were strengthened to limit contractor overreach during the
