Andrew Bornemann is an experienced claims leader with extensive knowledge in property insurance, field adjusting operations, and complex claim administration. As a senior member of BSA Claims Solutions, Andrew assumes responsibility for supervising claims management, streamlining operational processes, coordinating teams, and upholding quality assurance standards across various jurisdictions. He is recognized for his technical expertise, professionalism, and adeptness at guiding adjusters through intricate claim situations.

Andrew is noted for his prompt communication and clear guidance. He provides ongoing support to adjusters, collaborates effectively with carrier leadership, and contributes to organizational efforts including conference planning, marketing, inspection workflow optimization, and performance review of files. His unwavering commitment to excellence in claims administration has established him as a reliable resource for both internal colleagues and external partners.

Brooks Bradley, Director of Operations, leads the firm’s daily operational strategy, workforce coordination, and multi‑state service delivery. With extensive experience in insurance and independent adjusting, he ensures systems, field performance, and client service uphold the firm’s standards of accuracy and integrity.

A Political Science graduate of Arizona State University and NFIP Certified, Brooks brings strong regulatory insight and specialized flood‑program expertise. He oversees operational planning, resource allocation, workflow optimization, and adjuster performance, building scalable systems for both routine operations and large‑scale catastrophe events.

Known for his detail‑oriented, data‑driven approach, Brooks strengthens processes, improves response times, and supports both leadership and field teams to deliver reliable, ethical adjusting services nationwide.