South Florida property files can drift toward appraisal or litigation early, and a single storm can outrun internal capacity.
BSA Claims Solutions gives carriers licensed adjusting capacity and a claims team that stays with the file once a dispute begins. BSA is a third-party claims administrator (TPA) and independent adjusting firm headquartered in downtown Fort Lauderdale. BSA works for insurance carriers, not policyholders.
Carriers with property exposure in Broward, Miami-Dade, and Palm Beach counties use BSA for daily claims, catastrophe surge, Fast Track desk adjusting, flood, commercial losses, and litigation and alternative dispute resolution (ADR).
Call (877) 761-2332 to talk with BSA about your South Florida book.
In most carrier programs, the adjusting vendor steps back once counsel is assigned. The file goes quiet, context gets lost, and appraisal awards arrive as surprises. BSA works differently.
BSA has handled more than 1 million claims since 2009.
If appraisal demands and represented claims are building in your South Florida book, BSA can take a defined slice of that inventory first. BSA’s litigation team works the claims side while your defense counsel runs legal strategy.
BSA is built for claims and litigation leaders who see risk too late.
Disputed and litigated matters processed since 2017.
Dedicated to litigated and related operations.
Florida resident field adjusters within a network of 1,250+ licensed adjusters.
Handled since 2009.
Litigation performance begins before litigation. BSA’s Litigation & ADR team handles the claims side of appraisal, pre-suit ADR, mediation, arbitration, Division of Administrative Hearings (DOAH) proceedings, and coordination with defense counsel.
Defense counsel runs legal strategy. BSA keeps the claim function connected, documented, and moving toward resolution. BSA brings 20+ years of disputed, litigated, and pre-litigation claims experience.
BSA tracks how claims move through appraisal, ADR, and litigation across multiple carriers, venues, and programs. That cross-carrier view helps identify which claims are likely to escalate, so carriers can act before a lawsuit is filed. As BSA President and CEO Brian Bradley puts it, “The best lawsuit is often the one that never gets filed.”
BSA stays on the claims side of the file. Adjusters keep documentation current, respond to appraisal and mediation needs, and coordinate with counsel so the claim does not go quiet while the legal process runs.
Successful catastrophe response begins before the event. BSA builds deployment readiness with each carrier before hurricane season: licensing, resource coordination, and the handling model for each claim type.
BSA supports field, desk, and hybrid catastrophe models with 100+ dedicated catastrophe adjusters. During Hurricane Ian, BSA resolved 3,500+ claims in three weeks through a Florida residual market insurer’s Fast Track program.
Daily Claims gives carriers field and desk adjusting for routine volume, overflow, or a long-term partnership. BSA has completed 50,000 end-to-end claims and 31,000+ desk-adjusted claims.
Fast Track Adjusting moves designated lower-complexity claims to desk adjusters at BSA’s Jacksonville Claims Center. They resolve claims within delegated authority and escalate any file that develops beyond the Fast Track path.
BSA’s routing rules evaluate severity, cause of loss, representation status, prior losses, Special Investigations Unit (SIU) indicators, and your guidelines. Represented claims can be flagged at assignment so they reach the right handling from day one.
South Florida mixes high-value residential, condominium, and commercial property along the coast. Commercial Services matches commercial property, business interruption, and large-loss claims to adjusters experienced with complex valuation and coverage.
BSA’s flood adjusters handle National Flood Insurance Program (NFIP), Write Your Own (WYO), private and excess flood, Residential Condominium Building Association Policy (RCBAP), and Increased Cost of Compliance (ICC) claims, and document mixed wind and water causation clearly.
Claims-side support through appraisal, mediation, arbitration, and litigation.
Scalable catastrophe deployment and claims administration for large-scale events.
Structured desk workflows for designated lower-complexity claims.
Complex commercial property and business interruption losses.
BSA has served insurance carriers since 2006. It brings licensed adjusters, SOC 2 Type II audited controls, a Code of Conduct, and BBB A+ accreditation since 2009 with zero complaints on file.
Call (877) 761-2332 to start the vendor review.
You don’t need to replace your current adjusting vendors or defense panel. Most carriers start BSA on one part of the inventory and expand from there.
Talk with BSA business development about your South Florida book and where files are breaking down.
Pick a starting point: a disputed or appraisal inventory, surge capacity, or a Fast Track inventory.
Share your carrier guidelines so BSA can set routing rules and escalation thresholds before the first assignment.
BSA Claims Solutions
110 E. Broward Blvd., Suite 1700
Fort Lauderdale, FL 33301
Call (877) 761-2332
Claims operations, including desk and Fast Track adjusting, run from the Jacksonville Claims Center. Field adjusters work carrier inventories across Florida.
Yes. BSA Claims Solutions is headquartered at 110 E. Broward Blvd., Suite 1700, Fort Lauderdale, FL 33301. Claims operations, including desk and Fast Track adjusting, run from the Jacksonville Claims Center. Field adjusters work carrier inventories across Florida.
Yes. BSA assigns licensed adjusters to carrier inventories across South Florida and statewide. BSA’s network includes 450+ Florida resident field adjusters licensed for Florida property claims.
No. BSA works for insurance carriers and claims organizations. BSA is not a public adjuster and does not represent homeowners. Policyholders interact with BSA only when a carrier assigns BSA to their claim.
No. Defense counsel runs legal strategy. BSA handles the claims side of disputed and litigated files: documentation, appraisal, mediation, arbitration, and DOAH support. The two work together so the claim keeps moving toward resolution.
Response depends on the planning done before the event. BSA builds deployment readiness with each carrier before hurricane season, so licensing, staffing, and routing rules are set when claims arrive. BSA supports surge response with 100+ dedicated catastrophe adjusters and 60+ Fast Track adjusters.
Yes. Most carriers already have an incumbent vendor or panel. BSA typically starts on a defined part of the inventory, such as disputed claims or surge capacity, and expands based on performance.
Licensed claims professionals, disciplined workflows, and technology that supports better claim decisions. BSAi™ identifies the exception. Our claims professionals evaluate it.
Licensed adjusters planned and positioned before the event.
BSA routes each claim to the right handling model.
Claims-side continuity through appraisal, ADR, and litigation.
