The bar has been raised regarding customer service standards in today’s instant gratification society. This applies particularly to insurance carriers. A study by LexisNexis reported that 38% of the insurance claims handling industry utilized virtual claims before the Covid-19 pandemic. At the same time, 67% of insurance carriers were interested in new technology to process […]
Dedicated to delivering outstanding customer service to both carriers and policyholders, BSA Claims Services is Florida’s largest private all-lines claims administration and adjusting firm.
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